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Get help with Technology



Chemeketa Online Support

For frequently asked questions about eLearn/Canvas, view the FAQs.

For help with Canvas, Zoom, or Kaltura:

Phone: 503.399.7399


Hours: Mon – Fri, 8 am to 5 pm PT (Closed Fridays during summer)

Canvas technical support is available 24/7 and can be reached after regular hours by calling 503.399.7399.

Self-Service Help for Students: 

Canvas for Students Course

Canvas Student Guide

Canvas Video Tutorials

Zoom Video Tutorials

Getting Started with Zoom

Zoom Help Center






IT Help Desk

Contact the IT Help Desk for login help.

Phone: 503.399.7899 (select option 1 for assistance)

Hours: Mon - Fri, 8 am to 5 pm PT (Closed Fridays during summer)

Vitalyst Support for Students

Students can access 24/7/365 support provided by Vitalyst to help answer questions about MS Office, Google Apps,  and their device.

Live Chat Support: Access Live Chat Support with Vitalyst

Phone: 503.399.7899 (select option 3 for Vitalyst assistance or call directly at 1-866-557-8402)

Hours: 24 hrs/7 days per week


Student Computer Center

Instructional Assistants are available to help with software applications, assignments, homework submission, and more. Computer Tutoring is available by appointment.





Hours vary by term; see website for details.