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Get help with eLearn

Support and Contact

 

Technical Support Help

The college is currently open to the public, while some services are also remote.

The college is currently operating on our Summer schedule, which means Business hours are Monday – Thursday, 8 am to 5:00 pm PT, and closed on Fridays.

Please note: You may need to make an appointment to meet with someone face-to-face.

For technical support with Canvas, Zoom, or Kaltura, email online@chemeketa.edu 
or call 503.399.7399

*Canvas technical support is 24/7 and can be reached after regular hours by calling 503.399.7399

*Please note, after hours technical support is ONLY for Canvas issues. 

Canvas/eLearn FAQs

Self-service Canvas help for students 

General Information 

Business hours are Monday – Friday, 8am to 5:00pm PT.
For questions about Distance Education and Online classes,
email online@chemeketa.edu 
or call 503.399.7873 

 

 

Student Computer Center

Instructional Assistants are available to help with software applications, assignments, Canvas/eLearn, homework submissions, and more. Computer Tutoring is available by Appointment.

Email:
computercenter@chemeketa.edu

Web:
go.chemeketa.edu/computercenter

Phone:
503.399.2543

Hours:
Please call for the current days and hours that the Center is open

Visit the Student Computer Center for additional technology resources.

 

IT Help Desk

 

Help with My Chemeketa, passwords, Google AppsMicrosoft Office products, and Wi-Fi, call 503.399.7899

For more information, visit the Remote Learning Tech Support Hub at:

 https://www.chemeketa.edu/remotelearninghub/remote-tech-support/ 

Check on the status of Chemeketa's systems below

https://chemeketa.statuspage.io/