Support
eLearn Support
For frequently asked questions about eLearn/Canvas, view the FAQs.
For help with Canvas, Zoom, or Kaltura:
Phone: 503.399.7399
Email: online@chemeketa.edu
Hours: Mon – Fri, 8 am to 5 pm PT (Closed Fridays during summer)
Canvas technical support is available 24/7 and can be reached after regular hours by calling 503.399.7399.
Self-Service Help for Students:
IT Help Desk
Contact the IT Help Desk for login help.
Phone: 503.399.7899 (select option 1 for assistance)
Hours: Mon - Fri, 8 am to 5 pm PT (Closed Fridays during summer)
Vitalyst Support for Students
Students can access 24/7/365 support provided by Vitalyst to help answer questions about MS Office, Google Apps, and their device.
Live Chat Support: Access Live Chat Support with Vitalyst
Phone: 503.399.7899 (select option 3 for Vitalyst assistance or call directly at 1-866-557-8402)
Hours: 24 hrs/7 days per week
Student Computer Center
Instructional Assistants are available to help with software applications, assignments, homework submission, and more. Computer Tutoring is available by appointment.
Phone:
503.399.2543
Email:
computercenter@chemeketa.edu
Web:
go.chemeketa.edu/computercenter
Hours vary by term; see website for details.