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Technical Support

Technical support, software assistance, and computer tutoring for all Chemeketa students.

Close up on the hand of a student sitting at a computer holding a mouse

Students can get help with college technology to support their eLearning.


Chemeketa Online

Get help with Canvas, Kaltura Media, Respondus Lockdown Browser, and Zoom. Canvas technical support is available 24/7 and can be reached after hours and weekends. For frequently asked questions about eLearn/Canvas, view the FAQs.

  • Phone: 503.399.7399
  • Email: online@chemeketa.edu
  • Hours: Mon – Fri, 8 am to 5 pm PT (Closed Fridays during summer)

Canvas technical support is available 24/7 and can be reached after regular hours by calling 503.399.7399.

Self-Service Help for Students: 

Getting Started with Canvas

Need help learning how to use Canvas? Check out the Canvas for Students online course. This course is designed to help all students learn Canvas and includes screenshots, videos and quick links.

For more information visit the Canvas for Students course.


Student Computer Center

Schedule an appointment for Computer Tutoring. Instructional Assistants are available to help with software applications, assignments, Canvas, homework submission, and more. Use Navigate to schedule an appointment with the Student Computer Center.

For more information visit the Student Computer Center page on the college website.


IT Help Desk

Get help with with My Chemeketa, passwords, Google Apps, Microsoft Office, and Wi-Fi. Contact the IT Help Desk for Technical Support.

  • Phone: 503.399.7899 (option 1)
  • Hours: Mon - Fri, 8:00 am to 5:00 pm PST

Vitalyst Support for Students

Students can access 24/7/365 support provided by Vitalyst to help answer questions about MS Office, Google Apps, and their device.