Support and Contact eLearn Blackboard Support Support Representatives are available 24/7. 503.399.7399 Option 1 Live Web Chat eLearn/Bb FAQs Blackboard Help Browse or search Blackboard Help site for a wide variety of solutions. . General Information For questions about Distance Education and Online classes call 503.399.7873 or email email@example.com. Normal business hours are Monday – Friday 8am to 5pm PT.